Back to findings

Findings Journal

AI Call Scams

Riolu TeamOctober 18, 2024
AI Call Scams

Although you might think this is a stretch, hear me out. As we mentioned in our previous blog, AI is rapidly moving. There's genuinely nothing we can do to stop it, but what we can do is prepare: and that's what we're doing here.

AI-assisted phone fraud takes familiar tricks with new tools so that scammers can imitate a relative, and push for urgency, often asking for a code, password, or unusual payment. A common scenario is a caller posing as a family member who "needs immediate help" and urging you to read back a code they just texted. Calls carry tone, and tone can convey urgency, fear, or calm: all of which AI can imitate.

We concede this isn't very common yet, but given the trajectory of AI, it's expected that realistic videos and calls will be used in scams. AI can help scammers write convincing scripts, mimic certain tones, and, as noted, impersonate a family member. We always say to treat all unknown numbers as scams simply for the benefit of being on edge and aware.

You may think that this is utter woke nonsense, or abstract hyperbole, but believe what you want, and don't say we didn't warn you.

Key Takeaways

  • Treat unknown callers cautiously.
  • Set family verification phrases.
  • Call back on trusted numbers.